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Terms and Conditions

Detailed description of goods and/or services
Gypsy Collections is a business in the retail industry that markets jewellery and fashion.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within three days and delivery confirmed by way of waybill no.of Courier.

Return and Refunds policy
The provision of goods and services by Gypsy Collections is subject to availability. In cases of unavailability, Gypsy Collections will refund the client in full within seven days. Cancellation of orders by the client will attract a 20 % administration fee.
Damaged goods must be returned within seven days of receipt, and shall be replaced once damaged items received by Gypsy Collections. Gypsy Collections shall refund postage upon receipt of goods.

Customer privacy policy
Gypsy Collections shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

Payment options accepted
Payment may be made via Visa or MasterCard credit cards, by SnapScan, or by bank transfer into Gypsy Collections bank account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired for Gypsy Collections via PayGate (Pty) Ltd who are the approved payment gateway for FNB. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Gypsy Collections separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Gypsy Collections takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Gypsy Collections chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, enter your business address here .

Gypsy Collections may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Gypsy Collections (sole trader) based in South Africa trading as Gypsy Collections

Gypsy Collections – contact details
Support : email  thegypsycollections@gmail.com

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